Customer satisfaction is important to us.

Return Eligibility

Products may be returned within 7 days of delivery if :

• Wrong product received
• Damaged product received
• Defective product received

Products must be unused, in original condition, and returned with original packaging.

Non-Returnable Products

Returns are not accepted for:

• Personal care products
• Beauty products once opened
• Customized products
• Hygiene-related items
• Digital products

Refund Process

Once the returned item is received and inspected, approved refunds will be processed within 5–7 business days to the original payment method.

Exchange

Product exchanges are subject to stock availability.

Return Shipping

If the return is due to our mistake (wrong, damaged, or defective product), return shipping charges will be borne by DoelShopsy.in.